Privacy Policy
Your privacy matters to us. Learn how Aurum & Isle collects, uses, and protects your personal information.
Last updated: April 2026
Introduction
At Aurum & Isle, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our site, you consent to the practices described here.
Information We Collect
Personal Information: When you place an order or create an account, we collect your name, email address, phone number, shipping address, and billing information. Browsing Data: We automatically collect device information, browser type, IP address, and browsing behaviour through cookies and similar technologies. Communications: If you contact us via email, chat, or social media, we retain those conversations to serve you better.
How We Use Your Information
We use the information we collect to: • Process and fulfil your orders • Send order confirmations and shipping updates • Respond to your enquiries and provide customer support • Personalise your shopping experience • Send promotional emails and offers (only with your consent) • Improve our website, products, and services • Prevent fraud and ensure security
Information Sharing
We do not sell your personal information. We share data only with trusted third parties necessary to operate our business: • Shopify: Our e-commerce platform that processes transactions • Payment Processors: To securely handle payments (Razorpay, UPI providers) • Shipping Partners: To deliver your orders • Analytics Providers: To understand website usage (Google Analytics) • Marketing Tools: To send emails with your consent
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience. These include: • Essential Cookies: Required for the site to function (cart, checkout, login) • Analytics Cookies: Help us understand how visitors interact with our site • Marketing Cookies: Used to deliver relevant advertisements You can manage cookie preferences through your browser settings.
Your Rights
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Opt out of marketing communications at any time • Withdraw consent for data processing To exercise any of these rights, please contact us at the details below.
Data Security
We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out: **Email: **info@aurumisle.com Instagram: @aurum.isle